Questions & Answers

  • General

  • How Can I Pay
  • What are VectorDraw components?
  • What developing platforms VectorDraw components support?
  • .DWG/.DGN/.DWF files and format.
  • Why should I choose the VectorDraw components?
  • When I will buy VectorDraw should I receive a code for using it or a CD?
  • Do I have to pay extra money for any royalties involved with the purchase of any VectorDraw component?
  • If I authorize a partner to create an application for me then who must purchase your component?
  • Product

  • I have one VectorDraw Developers Framework license and I want to obtain another do I have to pay it from the scratch?
  • What is the wrapper component included in the VDF setup?
  • What if I have a “function-need” that isn't currently available via the control?
  • What is LicVal and how much it costs?
  • Support:

  • What kind of support is available when I buy any of your products?
  • I have a project to work on based on your component and I need your assistance. Are you able to help me and how much will it cost?
  • I want your support on a specific problem I am facing with my application I am building?
  • Pricing & Payment:

  • How should I order and how do I make the payment?
  • I want to pay with my credit card. What is the Card Security Code that is requested?
  • We are a research group and we have been testing your control and we have decided to go ahead with a purchase of your product. Do you have a special price list for Universities and Academic use of you
  • Educational Licenses
  • Do I need IVA/VAT number? What can I do if I don’t have IVA/VAT number?
  • What can I do, if the online order isn’t proceed?
  • Affiliates