If you encounter any difficulty with authorizing/unauthorizing our product please download our latest vdAuthorizeApp application from the link below
Authorization Utility for Developers: vdAuthorizeApp (available only for VDF customers). Note the application should state "ver9003.1" in its title.
You can also download our vdDiagnostic utility which may help our support team diagnose problems in your developer machine
Diagnostic utility: vdDiagnostic
This utility produces the vdDiag-LOG.txt with the VDF
dlls/tlbs/ocx installed in the system. It also produces a
vdDiag.CAB file that you should sent to us if it is asked by our
support team.
A new dll named vdfext.dll is available for developers and their customers in order to be able to see the preview image of a VDML, *.DWG or VDCL file in the windows Explorer as thumbnail. This dll must be registered in the system's GAC. Note that not all VDML, *.DWG, VDCL files contain a preview image inside them, as the developer has the option to add or not such a preview image during save. If the file doesn't contain a preview image then a default icon is shown. See article.
FileExtension Preview: vdfext FileExtension (available only for VDF customers)
Note: These utilities must be run with administrative privileges in the system, and in Windows Vista/Seven/8/Server2008/Server2012 with right-click and "Run as Administrator" option.